ACA · AAOS/NASS Guidelines · State External Review

🏥 Fight Your Surgery Denial

Knee replacement, bariatric surgery, spinal fusion, or other procedures denied? Get your surgery approved.

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Your Rights When Surgery Is Denied

Surgical denials are among the most commonly overturned insurance decisions. Know the rules that protect you.

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Medical Necessity Standards

Insurers must apply objective, evidence-based criteria when determining medical necessity for surgery. They are required to disclose which guidelines they used (e.g., MCG, InterQual, Milliman). If their criteria are more restrictive than AAOS, NASS, ASMBS, or other specialty society guidelines, that discrepancy is the foundation of a strong appeal.

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Conservative Treatment Rules

Many surgical denials cite failure to complete conservative treatment first — but insurers must specify exactly what they require and for how long. If your doctor has documented that you've already tried conservative care, or that conservative treatment would be harmful or futile in your case, the insurer's position is medically unsupportable and appealable.

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Outpatient vs. Inpatient Rights

Insurers frequently approve a procedure but deny the inpatient stay, insisting the surgery be done outpatient. This is a separate, appealable decision. If your surgeon certifies that inpatient care is medically necessary — due to your age, comorbidities, or surgical complexity — you have grounds to require the insurer to cover inpatient admission.

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External Review Rights

ACA-compliant plans must offer independent external review for all adverse benefit determinations, including surgical denials. You have the right to have a board-certified surgeon in the relevant specialty — not the insurer's reviewer — assess your case. External reviewers reverse insurer decisions more than 40% of the time for surgical cases.

How ClaimBack Works

Three steps. No jargon. No legal degree required.

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Tell us what happened
Share your insurer, the procedure denied, and the reason given. Orthopedic, bariatric, spinal, cardiac — we cover all specialties.
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AI analyses your case
Our AI benchmarks your denial against specialty society guidelines (AAOS, NASS, ASMBS) and your plan's stated criteria.
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Get your appeal letter
A professional, guideline-backed appeal letter — ready to send to your insurer or escalate to external review.
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15%
of surgical claims are initially denied
<1%
of denied claimants actually appeal
3 min
to generate your appeal letter

ClaimBack provides AI-assisted document drafting. We are not a law firm and do not provide legal advice.