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How Often Does Your Insurer Deny Claims?

Real denial rate data from CMS and state insurance departments. Select your insurer to see how they compare.

Check Your Insurer

Select your health insurer below to see their claim denial rate and how it compares to the industry average.

All Insurers Ranked by Denial Rate

Ranked from highest to lowest denial rate. Data sourced from CMS Transparency in Coverage filings.

#
Insurer
Denial Rate
Members
1
Centene/Ambetter
21.2%
~26M
2
Molina
18.3%
~5M
3
Aetna
17.2%
~22M
4
Anthem/Elevance
17.1%
~46M
5
Cigna/Evernorth
16.9%
~14M
6
UnitedHealthcare
16.1%
~49M
7
Oscar Health
15.8%
~1.5M
8
Humana
14.5%
~17M
9
Blue Cross Blue Shield
12.8%
~115M
10
Kaiser Permanente
6.2%
~12.5M
Industry Average
14.2%
Tap any row to see detailed comparison above.

Frequently Asked Questions

Where does this denial rate data come from?+
The denial rate data is sourced from CMS Transparency in Coverage filings and state insurance department reports. Insurers are required to publicly disclose claims processing metrics under the Affordable Care Act and related regulations. We compile and present this data for consumer awareness.
What counts as a "denied" claim?+
A denied claim is any claim submitted to an insurer that is not approved for payment. This includes claims denied for medical necessity, out-of-network care, prior authorization failures, coding errors, and administrative reasons. It does not include claims that are pended (held for more information) but eventually paid.
Can I appeal a denied insurance claim?+
Yes. Under the ACA, you have the right to an internal appeal with your insurer and, if that fails, an independent external review. Studies show that ~60% of appealed denials are overturned. The key is writing a strong appeal that cites the specific plan language, medical evidence, and regulations that support your claim.

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